Service Advisor - MMG Mahindra Kokstad

• Warmly welcome customers and accurately assess their service needs 
• Efficiently schedule appointments and manage service requests 
• Clearly explain recommended services and associated costs to customers 
• Collaborate with technicians to ensure timely and high-quality vehicle repairs 
• Maintain open communication with customers throughout the service process 
• Address customer enquiries and concerns with professionalism 
• Process service orders and maintain accurate records 

What you bring 

• Experience in a high-volume, customer-facing environment 
• Strong interpersonal and communication skills 
• Proactive problem-solving and initiative 
• A collaborative mindset and positive energy 

What Sets You Apart 

• Advanced knowledge of automotive administrative systems 
• Familiarity with Evolve DMS will be an advantage 
• Proven experience as a Service Advisor / Warranty Clerk 

Why Join MMG? 

• Competitive salary with high incentive earning potential 
• A supportive culture that values growth and teamwork 
• Be part of one of the largest and most respected dealer groups in the country 

If you're ready to take your career to the next level and be part of a team that values excellence and customer satisfaction, we want to hear from you! 

Please submit your application directly to heide@mmg.africa  with the subject line - "Service Advisor / Warranty Clerk - MMG Mahindra Kokstad"