MMG Toyota Newcastle - Service Advisor

What you’ll do

Warmly welcome customers and accurately assess their service needs
Efficiently schedule appointments and manage service requests
Clearly explain recommended services and associated costs to customers
Collaborate with technicians to ensure timely and high-quality vehicle repairs
Maintain open communication with customers throughout the service process
Address customer enquiries and concerns with professionalism
Process service orders and maintain accurate records

What you bring

Experience in a high-volume, customer-facing environment
Strong interpersonal and communication skills
Proactive problem-solving and initiative
A collaborative mindset and positive energy

What Sets You Apart

Advanced knowledge of automotive administrative systems
Familiarity with Evolve DMS will be an advantage
Proven experience as a Service Advisor / Warranty Clerk

Why Join MMG?

Competitive salary with high incentive earning potential
A supportive culture that values growth and teamwork
Be part of one of the largest and most respected dealer groups in the country

If you're ready to take your career to the next level and be part of a team that values excellence and customer satisfaction, we want to hear from you!

Please submit your application directly to barend@mmg.africa with the subject line - "Service Advisor / Warranty Clerk - MMG Toyota Newcastle"